Multimedia Solutions
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Bulk Messaging
Bulk messaging basically entails sending text or multimedia messages from a web based interface to several users at once without having to type the same message over or typing in the user cellphone numbers every time. From the above the first benefit of bulk messaging becomes clear – it saves time!
In addition bulk messaging makes it possible to reach your whole customer base or a segment selected within seconds. The response time is extremely fast being within 48 hours. This makes it possible to send a message three days before a special or deadline and have customers react quick enough to see whether the campaign is a success or not.
Another benefit not to be overlooked is the cost saving aspect. With marketing and customer relations building taking up a huge chunk of company spending, more cost effective means for communicating with customers are needed. When using this method to communicate deadlines, specials, promotions, important information about exams, prices, overdue accounts and more companies save on telephone and paper costs.
The benefits don’t end with cost and time savings. Increased control over the marketing and communication spending as well as the effectiveness of the messages makes this an excellent communication tool. A complete audit trail is available of when messages were sent, delivered, reacted upon and who received the messages. In addition you can create groups and easily add or delete contacts in the group. With it being web based, you can login from anywhere in the world to send messages and thus have the added benefit of mobility.
Users irrespective of their geographical location can receive messages, enabling you to reach the users wherever they are. Considering just the above benefits of bulk messaging, it is no wonder that so many companies now use this tool. Contact us for the most cost effective solutions that will provide you with more control regarding marketing and communication with clients.
